How can I view the collections?
After you sign-up, you will get an approval in the next 24 hours. After your approval notification, you can log-in and view the collections, make orders and explore the possibilities.
What’s unique about Renny’s material?
Unlike traditional casting jewelry, majority of our work is made from hardened tubes and sheets. As a result, our material is non-porous, stretch-friendly and prongs are tensile.
How reliable is delivery times and services?
Renny’s manufacturing is built on a high-level of automation. 90% of our processes are machinery based and human error is minimized. So there is minimum room for delays and faults.
How can I reduce my inventory costs?
As a company policy, we don’t provide funding to our retailers. However, we provide a large spectrum of dummy set alternatives. You can order your dummy set online and enjoy a low cost display opportunity.
Can I make customized orders at large quantities?
For large quantities, our sales team will coordinate with our design teams to customize designs and collections, given that our MOQ thresholds are met.
When will I receive my product?
The estimated shipping time for our products range from 5 to 10 business days. Door delivery will be 10 to 15 business days.
How can I know if my payment has been received and order is confirmed?
If you use a payment method that doesn't come with instant confirmation, than you should receive a confirmation mail within 24 hours after the payment has been received.
How can I customize my order before or after ordering?
You can add any preferences to the notes section of your order. For any other issues after confirming the order, you can write to us through the contact us section and we will respond asap.